CartLuxShop (“we,” “our,” or “us”) operates the website www.cartluxshop.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our store.
We are committed to protecting your privacy, especially if you are a resident of California or other US states with specific privacy laws.
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1. WHAT INFORMATION DO WE COLLECT?
Personal Information You Disclose to Us
We collect personal information that you voluntarily provide when you:
· Register for an account · Place an order · Subscribe to our newsletter · Contact customer support
Categories of Personal Information Collected:
· Identifiers: Name, email address, postal address, phone number · Commercial Information: Products purchased, order history, transaction details · Internet Activity: IP address, browser type, device information, browsing behavior · Geolocation Data: Approximate location based on IP address · Payment Information: Credit card details (processed directly by payment processors — we do NOT store full payment information)
We use your personal information for the following business purposes:
· ✅ Process and fulfill your orders · ✅ Communicate with you about your orders · ✅ Improve our website and customer experience · ✅ Send marketing emails (you can opt out anytime) · ✅ Detect and prevent fraud · ✅ Comply with legal obligations
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3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
Yes, we share information with third parties only when necessary.
Dropshipping Partners (Required for Order Fulfillment)
We share your name, address, phone number, and order details with:
· CJ Dropshipping · Sup Dropshipping
These companies ship your products directly to you. They are contractually obligated to keep your information confidential and cannot use it for any other purpose.
Other Third-Party Service Providers
· Payment Processors: Stripe, PayPal, etc. (they handle payment data securely) · Shipping Carriers: USPS, FedEx, UPS (for delivery) · Email Marketing Platforms: Klaviyo, Mailchimp (if you subscribe) · Analytics Providers: Google Analytics (to understand website traffic)
Legal Requirements
We may disclose your information if required by law, such as to comply with a subpoena or similar legal process.
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4. DO WE USE COOKIES AND TRACKING TECHNOLOGIES?
Yes. We use cookies, pixels, and similar technologies to:
· Remember your login details and preferences · Understand how you use our website · Show you relevant products and ads · Improve website performance
You can control cookies through your browser settings. However, disabling cookies may affect your shopping experience.
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5. YOUR PRIVACY RIGHTS (FOR US RESIDENTS)
A. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have specific rights regarding your personal information:
Your Right What It Means Right to Know You can request what personal information we have collected, used, or shared in the past 12 months. Right to Delete You can request deletion of your personal information (with some exceptions). Right to Opt-Out You can opt out of the “sale” or “sharing” of your personal information. Right to Correct You can request correction of inaccurate information. Right to Non-Discrimination We will not discriminate against you for exercising your rights.
Shine the Light Law: California residents may also request a list of third parties to whom we have disclosed personal information for marketing purposes.
B. Virginia, Colorado, Connecticut, Utah, Nevada Rights
If you reside in these states, you may have similar rights to access, delete, and opt out of the sale of your personal information.
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6. DO WE SELL YOUR PERSONAL INFORMATION?
No, we do NOT sell your personal information in the traditional sense. However, some data sharing with advertising partners (like Facebook Pixel or Google Ads) may be considered a “sale” under California law.
You have the right to opt out of this type of sharing. You can do so by:
· Clicking the “Do Not Sell or Share My Personal Information” link on our website · Adjusting your cookie preferences · Contacting us directly
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7. HOW LONG DO WE KEEP YOUR INFORMATION?
We keep your personal information only as long as necessary to:
· Fulfill the purposes described in this policy · Comply with legal obligations (e.g., tax records) · Resolve disputes · Enforce our agreements
Order information is typically retained for 7 years for tax and accounting purposes.
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8. HOW DO WE PROTECT YOUR INFORMATION?
We implement industry-standard security measures, including:
· 🔒 SSL Encryption (all data transmitted securely) · 🔒 Secure servers with firewall protection · 🔒 Regular security audits · 🔒 Limited employee access to personal information
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
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9. CHILDREN’S PRIVACY (COPPA Compliance)
Our website is not intended for children under 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it immediately.
If you are a parent and believe your child has provided us with information, please contact us.
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10. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites (like social media). This Privacy Policy does not apply to those websites. We are not responsible for their privacy practices.
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11. INTERNATIONAL VISITORS
Our website is hosted in the United States and intended for US customers. If you visit from outside the US, your information may be transferred to and processed in the US.
If you are in the European Economic Area (EEA) or UK, you have additional rights under GDPR. Please contact us if you need to exercise those rights.
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12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. When we do, we will:
· Update the “Last Updated” date at the top · Post the new policy on this page · Notify you via email (if you have an account) for significant changes
We encourage you to review this policy periodically.
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13. CONTACT US
If you have questions or want to exercise your privacy rights:
